Freshworks Off Campus hiring | Graduate Trainee – Fresher
Are you a recent graduate with a thirst for knowledge and a passion for providing exceptional customer support? Look no further! Freshworks Off Campus Recruitment is seeking dynamic and driven individuals to join our team as Graduate Trainees for Customer Support at our Chennai, Tamil Nadu location. If you've graduated in 2022 or 2023 and possess 0-6 months of work experience, we invite you to embark on a rewarding journey with us.
| Company Name | Freshworks |
| Job Role | Graduate Trainee |
| Qualification | Bachelor’s Degree |
| Branch | BE, B Tech, ME, M Tech, PhD, MS, Any Degree |
| Batch | 2021,2022,2023
|
| Salary | Not disclosed |
| Experience | Freshers |
| Location | Chennai, Tamil Nadu, India |
Joining the Customer Support Team:
At Freshworks, we value intelligence, determination, and unwavering passion. As a Graduate Trainee in our Customer Support team, you will be at the forefront of technical account management. Your role involves addressing and resolving customer queries, providing timely assistance, and ensuring seamless experiences for our valued customers. If you're someone who thrives on troubleshooting, diving deep into issues, and crafting effective solutions, you're a natural fit for our customer support family.
Essential Qualities and Skills:
- Effective Communication: Exceptional written and verbal communication skills are the cornerstone of our support team. Clear, concise communication ensures that our customers receive accurate assistance and guidance.
- Empathy and Understanding: Customers are at the heart of what we do. Your ability to empathize with their concerns and understand their unique needs will set you apart in delivering outstanding service.
- Adaptability: Our work environment is fast-paced and performance-driven. Your capacity to excel in such an environment will contribute to your success and growth within our team.
- Curiosity and Learning: We thrive on learning and innovation. Your openness to mastering new technologies and a willingness to explore new avenues will fuel your journey with us.
- Flexibility: To cater to our global clientele, flexibility in working different rotational shifts, regions, and markets is essential. This adaptability ensures we meet business requirements and exceed customer expectations.
- Bonus Points: If you've had prior internship experience in B2B or product companies within relevant domains, consider it an added advantage. However, it's not a mandatory requirement.
- Educational Excellence: A track record of completing your education without any standing arrears demonstrates your commitment to excellence.
Why Freshworks?
Freshworks isn't just a workplace; it's a platform for growth, innovation, and empowerment. Our Graduate Trainee program offers you the opportunity to develop your skills, contribute meaningfully to our customer-centric mission, and forge a path to a successful career in customer support.
If you're eager to kick-start your career with a world-class organization, Freshworks is your launchpad. We invite you to join our team of passionate individuals dedicated to elevating customer experiences. Your journey as a Graduate Trainee in our Customer Support team promises to be filled with learning, growth, and the satisfaction of making a real impact. Apply now and embark on a transformative adventure with Freshworks.
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