Ciena Careers Off Campus Drive 2023/2024 | For Fresh Graduates

Are you a fresh graduate with a passion for technology and problem-solving? Ciena, a pioneer in the telecommunications industry, invites you to be a part of their dynamic Global Technical Support team. This is your chance to start your journey as a Graduate in GTS (Global Technical Support) at their Gurgaon location.

Company Name	Ciena Careers
Job Role	Graduate, GTS – Global Technical Support
Qualification	Bachelor’s Degree
Branch	Any Graduates/ Postgraduates, BE, B.Tech, MBA, MCA, BCA, ME, M.Tech
Batch	2021, 2022, 2023 batch
Salary	4.3 Lakhs to ₹ 11.0 Lakhs (Expected)
Experience	Freshers
Location	Gurgaon

About the Role: Graduate, GTS – Global Technical Support

As a Graduate in Ciena's Global Technical Support team, you'll play a vital role in providing top-notch system-level pre and post-sales support for Ciena's esteemed customer base. This involves not just troubleshooting and testing, but also harnessing your technical expertise to automate data collection and issue resolution using scripting languages like JavaScript and Python.

Qualifications and Skills: Building a Strong Foundation

To excel in this role, you need a Bachelor’s degree in a technical field such as Engineering or Computer Science from a reputable four-year college or university. Your knack for automation, proficiency with scripting languages, and familiarity with fiber optic transport and switching protocols will be your cornerstones for success.

Responsibilities that Shape Your Growth

Your responsibilities will encompass a range of exciting tasks:

• Automating Excellence: You'll leverage your scripting skills to automate data collection and problem-solving, streamlining processes and ensuring swift issue resolution.
• Remote Technical Support: Your expertise will shine as you provide remote technical support for identified Ciena products, contributing to customer satisfaction round the clock.
• Collaboration for Solutions: Collaborating with senior engineers, you'll play a pivotal role in identifying issues and facilitating communication with different teams to solve problems.
• On-Site Interaction: You might also be involved in on-site interaction with customers, aiding in network planning, deployment, and technical troubleshooting.

Why Ciena?

Ciena is not just a workplace; it's an opportunity to be a part of something transformative. With the chance to work on cutting-edge technology and interact with global clients, you'll experience personal and professional growth in a collaborative environment.

Join Us Today!

If you're ready to embark on a journey with Ciena's Global Technical Support team, this is your moment. Apply now to be a part of a company that values innovation, teamwork, and excellence.

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