eClerx mega recruitment drive for fresher | Pune

eClerx Global hiring Analyst from 2022,2023,2024 batch through off campus placement drive for Pune location Who will be its candidates?  Those Any Graduates/ Postgraduates, BE, B Tech, MBA, MCA, BCA, ME, M Tech are eligible. You will get the details link for this position below.

Company Name eClerx
Job Role Analyst
Qualification Bachelors Degree
Branch BE / B. Tech / BCA / B.Sc. / MTech / MCA /M.Sc.
Batch
2023,2024
Salary Not disclosed
Experience Freshers
Location Pune

About eClerx

eClerx provides critical business operations services to over 50 global Fortune 500 clients, including some of the world's leading companies in financial services, cable & telecom, retail, fashion, media & entertainment, travel & leisure, software, and high-tech. The company offers a blend of services across data analytics, operations management, and process improvement to help businesses enhance their productivity and efficiency.

Job Description

As an Analyst at eClerx, you will be responsible for various critical functions that ensure smooth business operations and high-quality service delivery. This role is perfect for individuals who are detail-oriented, proactive, and have excellent communication skills.

Key Responsibilities

  • Review Tickets/Order IDs: Analyze tickets/order IDs based on input documents provided by clients.
  • Effective Communication: Communicate effectively to take appropriate steps to resolve customer problems.
  • Status Checking: Check the status of services on account in client tools.
  • Problem-Solving: Exhibit excellent multi-tasking and creative problem-solving skills.
  • Critical Situation Handling: Act swiftly and decisively in critical situations, assessing situations and initiating appropriate action.
  • Order Details Update: Update order details status in internal as well as client tools.
  • Report Creation: Create daily reports and share them with the client base.
  • Process Adherence: Meet process expectations with high-quality standards and adherence to Service Level Agreements (SLAs).
  • Team Collaboration: Work collaboratively with the team and Project Manager to ensure timely project delivery.

Skills Required

  • Freshers or 1-Year Experience: Suitable for freshers or candidates with up to 1-year experience.
  • Proficiency in Excel and PowerPoint: Good working knowledge of Excel and PowerPoint.
  • Ticket Analysis: Ability to develop and analyze tickets.
  • Error-Free Work: Proven ability to self-check work to ensure results are error-free.
  • Effective Communication: Ability to communicate effectively with clients.
  • High-Energy Environment: Ability to work in a high-energy, quickly changing, and demanding environment, including working in rotational shifts.

Why Join eClerx?

eClerx offers a vibrant work environment that fosters growth, learning, and development. As an Analyst, you will have the opportunity to:

  • Collaborate with Industry Leaders: Work with some of the world's leading companies and learn from industry experts.
  • Develop Critical Skills: Enhance your analytical, problem-solving, and communication skills.
  • Career Growth Opportunities: Benefit from numerous opportunities for career advancement and professional development.
  • Innovative Culture: Be part of a company that values innovation, collaboration, and excellence.
  • Competitive Salary: Enjoy a competitive salary package that rewards your hard work and dedication.

How to Apply

If you are enthusiastic about starting your career with eClerx and meet the qualifications, apply as soon as possible. Visit eClerx's official website and navigate to the careers section to submit your application. Ensure your resume is updated and includes a cover letter detailing your interest in the Analyst role and your relevant skills and experience.

About eClerx's Work Environment

At eClerx, you will be part of a team that values transparency, collaboration, and continuous improvement. The company encourages employees to take proactive actions, think creatively, and take responsibility beyond their assigned work areas. This dynamic environment is ideal for individuals who thrive in fast-paced settings and are eager to learn and grow.

Conclusion

Starting your career with eClerx as an Analyst offers an exciting opportunity to work in a challenging and rewarding environment. With the chance to collaborate with global clients and develop critical skills, this role is perfect for freshers looking to make a significant impact in their professional journey. Apply now and take the first step towards a promising career with eClerx.

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